Privacy Statement (EU)

This privacy statement was last updated on August 24, 2024 and applies to citizens and legal permanent residents of the European Economic Area and Switzerland.

In this privacy statement, we explain what we do with the data we obtain about you via https://www.austin-hughes.com. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:

• we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
• we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
• we first request your explicit consent to process your personal data in cases requiring your consent;
• we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
• we respect your right to access your personal data or have it corrected or deleted, at your request.

If you have any questions, or want to know exactly what data we keep of you, please contact us.

1. Purpose, data and retention period

We may collect or receive personal information for a number of purposes connected with our business operations which may include the following: (click to expand) 

1.1 Contact – Through phone, mail, email and/or webforms

For this purpose we use the following data:

The basis on which we may process these data is:

Upon the provision of consent.

Retention period

We determine the retention period according to fixed objective criteria: Until requested to be deleted by user, or as determined by local laws

1.2 Newsletters

For this purpose we use the following data:

The basis on which we may process these data is:

Upon the provision of consent.

Retention period

We determine the retention period according to fixed objective criteria: Until requested to be unsubscribed by user, or as determined by local laws

1.3 To support services or products that a customer wants to buy or has purchased

For this purpose we use the following data:

The basis on which we may process these data is:

Upon the provision of consent.

Retention period

We determine the retention period according to fixed objective criteria: Until requested to be deleted by user, or as determined by local laws

1.4 To sell data to Third Parties *

* We pride ourselves in protecting our users privacy. While we do not & will not ever explicitly sell any user data to a third party, we have concluded data processing agreements with certain services, such as Google Analytics, to improve our website content & and design. Google may not use the data for any other Google services, and we try our best to block the inclusion of full IP addresses & any other user session data from any services we use. To disable services like Google Analytics for your session, you can disable the use of cookies via your browsers “Do not track” setting, or through the cookie banner when you first visit the site, but please note that our website may no longer work properly.

For this purpose we use the following data:

The basis on which we may process these data is:

Upon the provision of consent.

Retention period

Upon termination of the service we retain this data for the following period: 26 Months.

2. Sharing with other parties

We only share or disclose this data to processors for the following purposes:

Processors

Name: Google
Country: Customer Data may be processed in any country in which Google or its Subprocessors maintain facilities.
Purpose: We have concluded data processing agreements with Google for certain services, such as Google Analytics, to improve our website content & and design. Google may not use the data for any other Google services, and we try our best to block the inclusion of full IP addresses & any other user session data from any services we use. To disable services like Google Analytics for your session, you can disable the use of cookies via your browsers “Do not track” setting, or through the cookie banner when you first visit the site, but please note that our website may no longer work properly.

3. Cookies

Our website uses cookies. For more information about cookies, please refer to our Cookie Policy. 

We have concluded a data Processing Agreement with Google.

Google may not use the data for any other Google services.

The inclusion of full IP addresses is blocked by us.

4. Security

We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorized access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.

5. Third-party websites

This privacy statement does not apply to third-party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.

6. Amendments to this privacy statement

We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.

7. Accessing and modifying your data

If you have any questions or want to know which personal data we have about you, please contact us. You can contact us by using the information below. You have the following rights:

• You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
• Right of access: You have the right to access your personal data that is known to us.
• Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
• If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
• Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
• Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person.

8. Submitting a complaint

If you are not satisfied with the way in which we handle (a complaint about) the processing of your personal data, you have the right to submit a complaint to the Data Protection Authority.

9. Contact details

Austin Hughes
Unit 3608-12, Cable TV Tower, 9 Hoi Shing Road, Tsuen Wan, Hong Kong
Hong Kong
Website: https://www.austin-hughes.com
Email: moc.sehguh-nitsua@rpdg
Phone number: +44 (0) 2380 529303

We have appointed a representative within the EU. If you have any questions or requests with respect to this privacy statement or for our representative, you may contact Vicky Newton, via moc.sehguh-nitsua@rpdg, or by telephone on +44 (0)2380 529303.

Annex

Google reCAPTCHA

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Austin Hughes Child Theme

While you visit our site, we’ll track:

• Location, IP address and browser type: we’ll use this for purposes like automatically filling out your contact location, for showing you images in correct resolutions, and showing you the region specific version of our website.

MaxMind

In order to display media on our website & to let users download files from our website faster, we use a global CDN that ensures the fastest possible file download speeds anywhere in the world. To target to your region specifically, we track Location, and IP address. Learn more from MaxMind’s privacy policy.

WooCommerce

Complianz

This website uses the Privacy Suite from Complianz to collect records of consent. For this functionality your IP address is anonymized and stored in our database. For more information, see the Complianz Privacy Statement.